Online Services
GP online services are an alternative way you can contact the practice. These services can be used for general advice, online consultation, medication requests, referrals queries, sick notes, access to your medical records etc.
For more information regarding GP online services please visit www.nhs.uk/gponlineservices. Resources include “how to” leaflets and videos of why other patients are using GP online services
NHS login allows you to access a range of health and care websites and apps with one set of login details. Learn about the NHS login (NHS.UK)
SystmOne is the Electronic Patient Record system we use in our practice.
You will need to contact the practice to request a user ID and password for SystmOnline,
The Airmid app is the companion app to SystmOne.
It offers many benefits, such as accessing your medical record, test results, consultations, vaccinations and documents. Click here for more information regarding Airmid app.
Top tips for using Online Services
- Online Services are especially useful for admin related issues such as Fit Notes and paperwork, general queries etc.
- Try and be specific and give enough information to the doctor to help them give you the best advice.
- Always upload images if you think they’d be useful – especially for skin conditions (but not intimate areas). If it’s something you can see, then chances are images will help the doctor give better advice.
- Don’t use online consultations for emergencies – that’s what the Emergency Department (A&E) or 999 is for
- Avoid using online consultations for urgent problems as you may not get an immediate reply. You can always call us.
- Following an online consultation, the doctor may send you an electronic reply or call you. They may also arrange any other care you might need such as an in-person appointment, referral or tests.